Refund Policy
Tissue Culture Pro is sold as a downloadable desktop software license. We want purchases to be straightforward and fair.
Refund window
You may request a refund within 14 days of purchase by contacting support.
- Please include the purchase email address and order/receipt information.
- Refunds are issued to the original payment method when approved.
- We may ask basic questions to confirm account ownership and help resolve issues.
How to request
Email: support@tissueculturepro.com
Support first
If you’re running into installation or licensing trouble, email support — we’ll try to get you unblocked quickly.
Sold by Plantaera Biotech LLC (New York, USA). Tissue Culture Pro is a product brand.